BluIP, Inc.
All Systems Operational
Peering Operational
Voice - Inbound Operational
Voice - Outbound Operational
myPortal Operational
Master Access Operational
Orion (Billing) Operational
Online Support Operational
Call Recording Operational
Virtual Fax Operational
Endpoint Registration Operational
Jazz Fusion Operational
Los Angeles Operational
Chicago Operational
External ISP Carriers (Non-BluIP) Operational
Voice Inbound - Toll Free Operational
90 days ago
100.0 % uptime
Today
Unity ? Operational
90 days ago
100.0 % uptime
Today
UC-One ? Operational
90 days ago
100.0 % uptime
Today
Loki ? Operational
90 days ago
100.0 % uptime
Today
E911 Services Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
100.0 % uptime
Today
Dialer V3 Operational
90 days ago
100.0 % uptime
Today
Dialer V5 Operational
90 days ago
100.0 % uptime
Today
bluip.io Operational
90 days ago
100.0 % uptime
Today
XSI Integrations Operational
90 days ago
100.0 % uptime
Today
Underlying Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
AI Platform Operational
90 days ago
100.0 % uptime
Today
Frontend IVR / AI API Platform ? Operational
90 days ago
100.0 % uptime
Today
AI Engines ? Operational
90 days ago
100.0 % uptime
Today
Palladion/Sniffer ? Operational
90 days ago
100.0 % uptime
Today
AIVA Operational
90 days ago
100.0 % uptime
Today
WebRTC Portal Login Operational
90 days ago
100.0 % uptime
Today
WebRTC Voice Services Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
Voice AI Operational
90 days ago
100.0 % uptime
Today
Fulfillment Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
QoS Tool ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
CC Reporting Operational
90 days ago
100.0 % uptime
Today
Call Center Client Operational
90 days ago
100.0 % uptime
Today
Underlying Carrier Operational
90 days ago
100.0 % uptime
Today
Voicemail ? Operational
90 days ago
100.0 % uptime
Today
SBC (Session Border Controller) Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Calling Operational
90 days ago
100.0 % uptime
Today
Akixi ? Operational
90 days ago
100.0 % uptime
Today
Webex ? Operational
90 days ago
100.0 % uptime
Today
DMS ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
BluIP Scheduled Core Software Maintenance Nov 20, 2024 22:00-23:00 PST
BluIP will be performing software maintenance to apply software patches and updates to the Los Angeles and Chicago XSP based server clusters. This may temporarily affect you ability to login to applications associated with this server to include all Call Center users. If you are affected, please close the application browser or portal and login again.

Maintenance Schedule

Date: November 13th, 2024
Time: 10:00 PM PST
Duration: 10-15 Minutes

During the maintenance period, you may experience intermittent interruption in some portal based service(s):

- Call Center Login
- AIVA Console Login
- BroadSoft Access

If you have any questions or concerns regarding this maintenance, please feel free to reach out to our support team at support@bluip.com.

Posted on Nov 06, 2024 - 10:40 PST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Completed - The scheduled maintenance has been completed.
Nov 13, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:00 PST
Scheduled - BluIP will be performing software maintenance to apply software patches and updates to the Los Angeles and Chicago XSP based server clusters. This may temporarily affect you ability to login to applications associated with this server to include all Call Center users. If you are affected, please close the application browser or portal and login again.

Maintenance Schedule

Date: November 13th, 2024
Time: 10:00 PM PST
Duration: 10-15 Minutes

During the maintenance period, you may experience intermittent interruption in some portal based service(s):

- Call Center Login
- AIVA Console Login
- BroadSoft Access

If you have any questions or concerns regarding this maintenance, please feel free to reach out to our support team at support@bluip.com.

Nov 6, 10:39 PST
Completed - The scheduled maintenance has been completed.
Nov 13, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 PST
Scheduled - BluIP will be performing software maintenance and updates for the Recorder servers (Call Recording Platform). This will be a controlled maintenance, portal access at https://recorder.masteraccess.com may be unavailable for approximately 2 hours but all calls will be recorded as usual during this time.

If you have any questions, please open a ticket with BluIP Support at support@bluip.com.

Nov 12, 13:44 PST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - Reporting operational and issues resolved. Please contact BluIP support if you have any further concern. Thank you!
Nov 8, 09:54 PST
Identified - BluIP is currently experiencing a disruption of service with AIVA Connect Business Intelligence.

***This only impacts those users with custom reporting for AIVA Connect. ***

We have identified the issue and our engineering and analytics team is working to resolve. We will provide an ETA as more information is available. If you have any questions or concerns, please contact BluIP Support at support@bluip.com.

Jan 31, 07:56 PST
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.