BluIP, Inc.

All Systems Operational

Peering Operational
Voice - Inbound Operational
Voice - Outbound Operational
myPortal Operational
Master Access Operational
Orion (Billing) Operational
Online Support Operational
Call Recording Operational
Virtual Fax Operational
Endpoint Registration Operational
Jazz Fusion Operational
Los Angeles Operational
Chicago Operational
External ISP Carriers (Non-BluIP) Operational
Voice Inbound - Toll Free Operational
90 days ago
100.0 % uptime
Today
Unity ? Operational
90 days ago
100.0 % uptime
Today
UC-One ? Operational
90 days ago
100.0 % uptime
Today
Loki ? Operational
90 days ago
100.0 % uptime
Today
E911 Services Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
100.0 % uptime
Today
Dialer V3 Operational
90 days ago
100.0 % uptime
Today
Dialer V5 Operational
90 days ago
100.0 % uptime
Today
bluip.io Operational
90 days ago
100.0 % uptime
Today
XSI Integrations Operational
90 days ago
100.0 % uptime
Today
Underlying Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
AI Platform Operational
90 days ago
100.0 % uptime
Today
Frontend IVR / AI API Platform ? Operational
90 days ago
100.0 % uptime
Today
AI Engines ? Operational
90 days ago
100.0 % uptime
Today
Palladion/Sniffer ? Operational
90 days ago
100.0 % uptime
Today
AIVA Operational
90 days ago
100.0 % uptime
Today
WebRTC Portal Login Operational
90 days ago
100.0 % uptime
Today
WebRTC Voice Services Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
Voice AI Operational
90 days ago
100.0 % uptime
Today
Fulfillment Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
QoS Tool ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
CC Reporting Operational
90 days ago
100.0 % uptime
Today
Call Center Client Operational
90 days ago
100.0 % uptime
Today
Underlying Carrier Operational
90 days ago
100.0 % uptime
Today
Voicemail ? Operational
90 days ago
100.0 % uptime
Today
SBC (Session Border Controller) Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Calling Operational
90 days ago
100.0 % uptime
Today
Akixi ? Operational
90 days ago
100.0 % uptime
Today
Webex ? Operational
90 days ago
100.0 % uptime
Today
DMS ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BluIP Scheduled Software Maintenance and Updates ***NON-SERVICE AFFECTING*** Apr 9, 2025 22:00 - Apr 10, 2025 01:00 PDT

We would like to inform you of a scheduled maintenance window during which we will be applying a standard point release update to the BroadWorks Call Center Client. This update is designed to enhance overall performance, resolve known issues, and maintain platform stability. Please note that this update will also impact the BroadWorks Receptionist Console.

Maintenance Schedule
Date: April 9th, 2025
Time: 11:59 PM PST
Duration: 2 hours

What to Expect:

During the maintenance window, users may experience a temporary disruption in access to the BroadWorks Call Center Client and Receptionist Console. There will be no changes to the graphical user interface (GUI). If you experience any issues, please close your browser and log back in once the maintenance is complete.

This maintenance is not expected to be service affecting and will not impact any other BluIP services.

If you have any questions or concerns, please don't hesitate to contact our support team at support@bluip.com.

Thank you for your understanding and continued partnership.

Posted on Apr 03, 2025 - 08:21 PDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025
Completed - The scheduled maintenance has been completed.
Apr 2, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:00 PDT
Scheduled - Maintenance Details:

Date: 04-01-2025
Time: 10:00 PM PST
Duration: 3 Hours

Expected Impact: Potential brief or intermittent interruptions of inbound calls for some customers. Outbound calling and other services are not expected to be affected.

Our team will be actively monitoring and working to minimize any impact. If you experience any issues outside of this window, please contact BluIP Support at support@bluip.com.

Thank you for your patience and understanding as we continue to improve our services.

Mar 25, 12:51 PDT
Apr 1, 2025
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.