All Systems Operational
Peering
Operational
Voice - Inbound
Operational
Voice - Outbound
Operational
Voice Inbound - Toll Free
Operational
myPortal
Operational
Master Access
Operational
Orion (Billing)
Operational
Call Recording
Operational
Virtual Fax
Operational
Endpoint Registration
Operational
Jazzware
Operational
Los Angeles
Operational
Chicago
Operational
External ISP Carriers (Non-BluIP)
Operational
Unity
Operational
Loki
Operational
E911 Services
Operational
bluip.io
Operational
XSI Integrations
Operational
Underlying Infrastructure
Operational
AI Platform
Operational
Frontend IVR / AI API Platform
Operational
AI Engines
Operational
OCOM
Operational
AIVA
Operational
WebRTC Portal Login
Operational
WebRTC Voice Services
Operational
Ticketing System
Operational
Reporting
Operational
Voice AI
Operational
Fulfillment
Operational
SMS
Operational
Studio
Operational
Call Center
Operational
CC Reporting
Operational
Call Center Client
Operational
Call Control
Operational
Underlying Carrier [Voice Services]
Operational
Voicemail
Operational
SBC (Session Border Controller)
Operational
Microsoft Teams Calling
Operational
Analytics and Reporting
Operational
Webex
Operational
DMS
Operational
NICE CXone
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
BluIP Scheduled Maintenance - Core Software Upgrade and Maintenance Nov 16, 2026 22:00 - Nov 17, 2026 04:00 PST
BluIP will be performing scheduled software upgrades across components of our core infrastructure. This maintenance applies current vendor security patches and software releases to supporting systems, maintaining a consistent, hardened baseline across the platform in accordance with our security and patch management practices.
Maintenance Window
Date: 11/16/2026 - 11/18/2026
Start Time: 09:00 PM PST
Duration: Up to 6 hours
Maintenance Type: Standard
Anticipated Impact
**** Due to the redundancy built into the BluIP platform, no service interruption is anticipated and all services are expected to remain available throughout the maintenance window. ****
In the unlikely event that an individual session is affected during a component failover, end users may experience one of the following:
• A need to re-establish an active calling session
• A prompt to log back in to an applicable portal, softphone, or end-user application
• A brief registration refresh on a SIP endpoint or device
No customer-side configuration changes or advance preparation are required.
Monitoring
BluIP’s Network Operations team will actively monitor the platform throughout the maintenance window and following its completion to validate system integrity and confirm all services are operating normally.
If you have questions regarding this maintenance or experience any service issues following its completion, please contact BluIP Support at support@bluip.com.
Posted on Nov 11, 2026 - 19:19 PST
Maintenance Window
Date: 11/16/2026 - 11/18/2026
Start Time: 09:00 PM PST
Duration: Up to 6 hours
Maintenance Type: Standard
Anticipated Impact
**** Due to the redundancy built into the BluIP platform, no service interruption is anticipated and all services are expected to remain available throughout the maintenance window. ****
In the unlikely event that an individual session is affected during a component failover, end users may experience one of the following:
• A need to re-establish an active calling session
• A prompt to log back in to an applicable portal, softphone, or end-user application
• A brief registration refresh on a SIP endpoint or device
No customer-side configuration changes or advance preparation are required.
Monitoring
BluIP’s Network Operations team will actively monitor the platform throughout the maintenance window and following its completion to validate system integrity and confirm all services are operating normally.
If you have questions regarding this maintenance or experience any service issues following its completion, please contact BluIP Support at support@bluip.com.
Posted on Nov 11, 2026 - 19:19 PST
BluIP Scheduled Maintenance - Core Software Upgrade and Maintenance Nov 17, 2026 22:00 - Nov 18, 2026 04:00 PST
BluIP will be performing scheduled software upgrades across components of our core infrastructure. This maintenance applies current vendor security patches and software releases to supporting systems, maintaining a consistent, hardened baseline across the platform in accordance with our security and patch management practices.
Maintenance Window
Date: 11/16/2026 - 11/18/2026
Start Time: 09:00 PM PST
Duration: Up to 6 hours
Maintenance Type: Standard
Anticipated Impact
**** Due to the redundancy built into the BluIP platform, no service interruption is anticipated and all services are expected to remain available throughout the maintenance window. ****
In the unlikely event that an individual session is affected during a component failover, end users may experience one of the following:
• A need to re-establish an active calling session
• A prompt to log back in to an applicable portal, softphone, or end-user application
• A brief registration refresh on a SIP endpoint or device
No customer-side configuration changes or advance preparation are required.
Monitoring
BluIP’s Network Operations team will actively monitor the platform throughout the maintenance window and following its completion to validate system integrity and confirm all services are operating normally.
If you have questions regarding this maintenance or experience any service issues following its completion, please contact BluIP Support at support@bluip.com.
Posted on Nov 11, 2026 - 19:20 PST
Maintenance Window
Date: 11/16/2026 - 11/18/2026
Start Time: 09:00 PM PST
Duration: Up to 6 hours
Maintenance Type: Standard
Anticipated Impact
**** Due to the redundancy built into the BluIP platform, no service interruption is anticipated and all services are expected to remain available throughout the maintenance window. ****
In the unlikely event that an individual session is affected during a component failover, end users may experience one of the following:
• A need to re-establish an active calling session
• A prompt to log back in to an applicable portal, softphone, or end-user application
• A brief registration refresh on a SIP endpoint or device
No customer-side configuration changes or advance preparation are required.
Monitoring
BluIP’s Network Operations team will actively monitor the platform throughout the maintenance window and following its completion to validate system integrity and confirm all services are operating normally.
If you have questions regarding this maintenance or experience any service issues following its completion, please contact BluIP Support at support@bluip.com.
Posted on Nov 11, 2026 - 19:20 PST
BluIP Scheduled Maintenance - Core Software Upgrade and Maintenance Nov 18, 2026 22:00 - Nov 19, 2026 04:00 PST
BluIP will be performing scheduled software upgrades across components of our core infrastructure. This maintenance applies current vendor security patches and software releases to supporting systems, maintaining a consistent, hardened baseline across the platform in accordance with our security and patch management practices.
Maintenance Window
Date: 11/16/2026 - 11/18/2026
Start Time: 09:00 PM PST
Duration: Up to 6 hours
Maintenance Type: Standard
Anticipated Impact
**** Due to the redundancy built into the BluIP platform, no service interruption is anticipated and all services are expected to remain available throughout the maintenance window. ****
In the unlikely event that an individual session is affected during a component failover, end users may experience one of the following:
• A need to re-establish an active calling session
• A prompt to log back in to an applicable portal, softphone, or end-user application
• A brief registration refresh on a SIP endpoint or device
No customer-side configuration changes or advance preparation are required.
Monitoring
BluIP’s Network Operations team will actively monitor the platform throughout the maintenance window and following its completion to validate system integrity and confirm all services are operating normally.
If you have questions regarding this maintenance or experience any service issues following its completion, please contact BluIP Support at support@bluip.com.
Posted on Nov 11, 2026 - 19:22 PST
Maintenance Window
Date: 11/16/2026 - 11/18/2026
Start Time: 09:00 PM PST
Duration: Up to 6 hours
Maintenance Type: Standard
Anticipated Impact
**** Due to the redundancy built into the BluIP platform, no service interruption is anticipated and all services are expected to remain available throughout the maintenance window. ****
In the unlikely event that an individual session is affected during a component failover, end users may experience one of the following:
• A need to re-establish an active calling session
• A prompt to log back in to an applicable portal, softphone, or end-user application
• A brief registration refresh on a SIP endpoint or device
No customer-side configuration changes or advance preparation are required.
Monitoring
BluIP’s Network Operations team will actively monitor the platform throughout the maintenance window and following its completion to validate system integrity and confirm all services are operating normally.
If you have questions regarding this maintenance or experience any service issues following its completion, please contact BluIP Support at support@bluip.com.
Posted on Nov 11, 2026 - 19:22 PST