All Systems Operational

Peering Operational
Voice - Inbound Operational
Voice - Outbound Operational
Voice Inbound - Toll Free Operational
myPortal Operational
Master Access Operational
Orion (Billing) Operational
Call Recording Operational
Virtual Fax Operational
Endpoint Registration Operational
Jazzware Operational
Los Angeles Operational
Chicago Operational
External ISP Carriers (Non-BluIP) Operational
Unity Operational
Loki Operational
E911 Services Operational
bluip.io Operational
XSI Integrations Operational
Underlying Infrastructure Operational
AI Platform Operational
Frontend IVR / AI API Platform Operational
AI Engines Operational
OCOM Operational
AIVA Operational
WebRTC Portal Login Operational
WebRTC Voice Services Operational
Ticketing System Operational
Reporting Operational
Voice AI Operational
Fulfillment Operational
SMS Operational
Studio Operational
Call Center Operational
CC Reporting Operational
Call Center Client Operational
Call Control Operational
Underlying Carrier [Voice Services] Operational
Voicemail Operational
SBC (Session Border Controller) Operational
Microsoft Teams Calling Operational
Analytics and Reporting Operational
Webex Operational
DMS Operational
NICE CXone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BluIP Scheduled Maintenance - Core Software Upgrade and Maintenance Nov 16, 2026 22:00 - Nov 17, 2026 04:00 PST

BluIP will be performing scheduled software upgrades across components of our core infrastructure. This maintenance applies current vendor security patches and software releases to supporting systems, maintaining a consistent, hardened baseline across the platform in accordance with our security and patch management practices.

Maintenance Window

Date: 11/16/2026 - 11/18/2026
Start Time: 09:00 PM PST
Duration: Up to 6 hours
Maintenance Type: Standard

Anticipated Impact

**** Due to the redundancy built into the BluIP platform, no service interruption is anticipated and all services are expected to remain available throughout the maintenance window. ****

In the unlikely event that an individual session is affected during a component failover, end users may experience one of the following:

• A need to re-establish an active calling session
• A prompt to log back in to an applicable portal, softphone, or end-user application
• A brief registration refresh on a SIP endpoint or device

No customer-side configuration changes or advance preparation are required.

Monitoring

BluIP’s Network Operations team will actively monitor the platform throughout the maintenance window and following its completion to validate system integrity and confirm all services are operating normally.

If you have questions regarding this maintenance or experience any service issues following its completion, please contact BluIP Support at support@bluip.com.

Posted on Nov 11, 2026 - 19:19 PST

BluIP Scheduled Maintenance - Core Software Upgrade and Maintenance Nov 17, 2026 22:00 - Nov 18, 2026 04:00 PST

BluIP will be performing scheduled software upgrades across components of our core infrastructure. This maintenance applies current vendor security patches and software releases to supporting systems, maintaining a consistent, hardened baseline across the platform in accordance with our security and patch management practices.

Maintenance Window

Date: 11/16/2026 - 11/18/2026
Start Time: 09:00 PM PST
Duration: Up to 6 hours
Maintenance Type: Standard

Anticipated Impact

**** Due to the redundancy built into the BluIP platform, no service interruption is anticipated and all services are expected to remain available throughout the maintenance window. ****

In the unlikely event that an individual session is affected during a component failover, end users may experience one of the following:

• A need to re-establish an active calling session
• A prompt to log back in to an applicable portal, softphone, or end-user application
• A brief registration refresh on a SIP endpoint or device

No customer-side configuration changes or advance preparation are required.

Monitoring

BluIP’s Network Operations team will actively monitor the platform throughout the maintenance window and following its completion to validate system integrity and confirm all services are operating normally.

If you have questions regarding this maintenance or experience any service issues following its completion, please contact BluIP Support at support@bluip.com.

Posted on Nov 11, 2026 - 19:20 PST

BluIP Scheduled Maintenance - Core Software Upgrade and Maintenance Nov 18, 2026 22:00 - Nov 19, 2026 04:00 PST

BluIP will be performing scheduled software upgrades across components of our core infrastructure. This maintenance applies current vendor security patches and software releases to supporting systems, maintaining a consistent, hardened baseline across the platform in accordance with our security and patch management practices.

Maintenance Window

Date: 11/16/2026 - 11/18/2026
Start Time: 09:00 PM PST
Duration: Up to 6 hours
Maintenance Type: Standard

Anticipated Impact

**** Due to the redundancy built into the BluIP platform, no service interruption is anticipated and all services are expected to remain available throughout the maintenance window. ****

In the unlikely event that an individual session is affected during a component failover, end users may experience one of the following:

• A need to re-establish an active calling session
• A prompt to log back in to an applicable portal, softphone, or end-user application
• A brief registration refresh on a SIP endpoint or device

No customer-side configuration changes or advance preparation are required.

Monitoring

BluIP’s Network Operations team will actively monitor the platform throughout the maintenance window and following its completion to validate system integrity and confirm all services are operating normally.

If you have questions regarding this maintenance or experience any service issues following its completion, please contact BluIP Support at support@bluip.com.

Posted on Nov 11, 2026 - 19:22 PST

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Completed - The scheduled maintenance has been completed.
Nov 13, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 22:00 PST
Scheduled - BluIP will be performing scheduled maintenance to upgrade components of our core security infrastructure. This work is part of our ongoing effort to strengthen the security posture, resilience, and long-term stability of the BluIP platform.

Maintenance Window:
Start: Tuesday, 11/12/2026 at 10:00 PM PST
End: Wednesday, 11/18/2026 at approximately 2:00 AM PST
Duration: Approximately 4 hours

Service Impact:
No service disruption is anticipated due to the redundancy and high-availability architecture deployed across the BluIP environment. However, during the maintenance window, brief and intermittent periods may occur where access to certain BluIP infrastructure resources or administrative interfaces may be temporarily unreachable while traffic transitions between redundant systems.

Voice services and call processing will not be affected by these security updates, and all other customer-facing services are expected to remain fully operational throughout the maintenance window.

The BluIP Engineering Team will actively monitor all systems throughout the maintenance window to ensure continued operational stability.

For any questions or concerns, please contact BluIP Support at support@bluip.com

Nov 9, 17:39 PST

Nov 12, 2026

Completed - The scheduled maintenance has been completed.
Nov 12, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 22:01 PST
Scheduled - BluIP will be performing scheduled maintenance to upgrade components of our core security infrastructure. This work is part of our ongoing effort to strengthen the security posture, resilience, and long-term stability of the BluIP platform.

Maintenance Window:
Start: Tuesday, 11/11/2026 at 10:00 PM PST
End: Wednesday, 11/12/2026 at approximately 2:00 AM PST
Duration: Approximately 4 hours

Service Impact:
No service disruption is anticipated due to the redundancy and high-availability architecture deployed across the BluIP environment. However, during the maintenance window, brief and intermittent periods may occur where access to certain BluIP infrastructure resources or administrative interfaces may be temporarily unreachable while traffic transitions between redundant systems.

Voice services and call processing will not be affected by these security updates, and all other customer-facing services are expected to remain fully operational throughout the maintenance window.

The BluIP Engineering Team will actively monitor all systems throughout the maintenance window to ensure continued operational stability.

For any questions or concerns, please contact BluIP Support at support@bluip.com

Nov 9, 17:38 PST

Nov 11, 2026

Completed - The scheduled maintenance has been completed.
Nov 11, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 22:00 PST
Scheduled - Date: Wednesday, November 11, 2026
Window: 10:00 PM – 11:00PM PST
Expected impact: None anticipated

BluIP Network Engineering will perform maintenance on a peering connection with one of our upstream network providers during this window.

The work is expected to be transparent. During the window, some customer traffic may re-route across our upstream paths, and those customers may see a brief shift in service while routing converges. No action is required on your part.

If you experience any issues that persist beyond the maintenance window, please contact BluIP Support support@bluip.com.

Nov 9, 10:52 PST
Completed - The scheduled maintenance has been completed.
Nov 11, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 22:00 PST
Scheduled - BluIP will be performing scheduled maintenance on internal network management and monitoring systems as part of our ongoing platform maintenance and security program.

Maintenance Window:
Tuesday, November 10, 2026
10:00 AM – 2:00 PM PST

Customer Impact:

No impact to voice services is expected. Calling, SIP trunking, hosted PBX, and all customer-facing services will remain fully operational throughout the maintenance window. No action is required on your part.

During this window, BluIP's Network Operations Center will continue to monitor all services.

If you have any questions, please contact BluIP Support at support@bluip.com.

Nov 3, 14:27 PST

Nov 10, 2026

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Completed - The scheduled maintenance has been completed.
Nov 5, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 22:00 PST
Scheduled - BluIP will be performing scheduled maintenance to upgrade components of our core security infrastructure. This work is part of our ongoing effort to strengthen the security posture, resilience, and long-term stability of the BluIP platform.

Maintenance Window:
Start: Tuesday, 11/04/2026 at 10:00 PM PST
End: Wednesday, 11/05/2026 at approximately 2:00 AM PST
Duration: Approximately 4 hours

Service Impact:
No service disruption is anticipated due to the redundancy and high-availability architecture deployed across the BluIP environment. However, during the maintenance window, brief and intermittent periods may occur where access to certain BluIP infrastructure resources or administrative interfaces may be temporarily unreachable while traffic transitions between redundant systems.

Voice services and call processing will not be affected by these security updates, and all other customer-facing services are expected to remain fully operational throughout the maintenance window.

The BluIP Engineering Team will actively monitor all systems throughout the maintenance window to ensure continued operational stability.

For any questions or concerns, please contact BluIP Support at support@bluip.com

Oct 27, 09:27 PDT

Nov 4, 2026

Completed - The scheduled maintenance has been completed.
Nov 4, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 22:00 PST
Scheduled - BluIP will be performing scheduled maintenance to upgrade components of our core security infrastructure. This work is part of our ongoing effort to strengthen the security posture, resilience, and long-term stability of the BluIP platform.

Maintenance Window:
Start: Tuesday, 11/03/2026 at 10:00 PM PST
End: Wednesday, 11/04/2026 at approximately 2:00 AM PST
Duration: Approximately 4 hours

Service Impact:
No service disruption is anticipated due to the redundancy and high-availability architecture deployed across the BluIP environment. However, during the maintenance window, brief and intermittent periods may occur where access to certain BluIP infrastructure resources or administrative interfaces may be temporarily unreachable while traffic transitions between redundant systems.

Voice services and call processing will not be affected by these security updates, and all other customer-facing services are expected to remain fully operational throughout the maintenance window.

The BluIP Engineering Team will actively monitor all systems throughout the maintenance window to ensure continued operational stability.

For any questions or concerns, please contact BluIP Support at support@bluip.com

Oct 27, 09:26 PDT

Nov 3, 2026

Completed - The scheduled maintenance has been completed.
Nov 3, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 20:00 PST
Scheduled - BluIP will be performing scheduled software maintenance to apply security patches and updates to its core mail servers. This work is part of our ongoing effort to strengthen the security posture, resilience, and long-term stability of the BluIP platform.

Maintenance Window:
Start: Tuesday, 11/3/2026 at 8:00 PM PT
End: Tuesday, 11/3/2026 at 10:00 PM PT
Duration: Approximately 2 hours

Service Impact:
No service disruption is anticipated due to the redundancy and high-availability architecture deployed across the BluIP environment.

Voice services and call processing will not be affected by these security updates, and all other customer-facing services are expected to remain fully operational throughout the maintenance window.

The BluIP Engineering Team will actively monitor all systems throughout the maintenance window to ensure continued operational stability.

For any questions or concerns, please contact BluIP Support at support@bluip.com

Oct 30, 10:28 PDT

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.