BluIP will be conducting scheduled software maintenance to update certificates on the underlying infrastructure in our Los Angeles and Chicago environments. This maintenance window is controlled and designed to be non-service affecting.
Due to redundancy measures in place, we do not anticipate any impact to BluIP services or call processing.
What to expect: If you are affected by this update, users accessing portal services or the AIVA Console (WebRTC) may need to re-establish their session. This will not affect call processing, inbound or outbound calling, or any other voice services. If you experience any issues during or after the maintenance window, please close your browser and log in again.
If you have any questions or concerns, please contact BluIP Support at support@bluip.com. Posted on
Jul 20, 2026 - 11:15 PDT
Completed -
The scheduled maintenance has been completed.
Jul 14, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 18:00 PDT
Scheduled -
BluIP will be performing software maintenance and updates for the Recorder servers (Call Recording Platform). There will be a brief disruption to recording PLAYBACK at https://recorder.masteraccess.com (15 minutes approximately) during this maintenance window. All calls will be recorded as usual during this time.
If you have any questions, please open a ticket with BluIP Support at support@bluip.com.
Jul 14, 13:17 PDT