We would like to inform you of a scheduled maintenance window during which we will be applying a standard point release update to the BroadWorks Call Center Client. This update is designed to enhance overall performance, resolve known issues, and maintain platform stability. Please note that this update will also impact the BroadWorks Receptionist Console.
During the maintenance window, users may experience a temporary disruption in access to the BroadWorks Call Center Client and Receptionist Console. There will be no changes to the graphical user interface (GUI). If you experience any issues, please close your browser and log back in once the maintenance is complete.
This maintenance is not expected to be service affecting and will not impact any other BluIP services.
If you have any questions or concerns, please don't hesitate to contact our support team at support@bluip.com.
Thank you for your understanding and continued partnership. Posted on
Apr 03, 2025 - 08:21 PDT
Expected Impact: Potential brief or intermittent interruptions of inbound calls for some customers. Outbound calling and other services are not expected to be affected.
Our team will be actively monitoring and working to minimize any impact. If you experience any issues outside of this window, please contact BluIP Support at support@bluip.com.
Thank you for your patience and understanding as we continue to improve our services.
Mar 25, 12:51 PDT