Details BluIP will be performing emergency maintenance to restart systems in our LAX environment. This action is required to address stability concerns and ensure continued reliable operation of the platform.
Impact We anticipate minimal impact to services; however, some users may experience temporary issues similar to those observed during the recent incident (e.g., inconsistent call handling or agent status anomalies). Core call processing is not expected to be affected.
Customer Action No action is required. Our engineering team will closely monitor services during and after the restart to minimize any disruption.
Next Steps We will provide an update once the maintenance has been completed and stability confirmed.
We apologize for the short notice and appreciate your understanding as we take this necessary action to maintain service reliability.
BluIP Engineering & Network Operations
Posted Sep 12, 2025 - 21:25 PDT
This scheduled maintenance affected: Call Center (CC Reporting, Call Center Client) and Master Access.